Refund Policy
Customers may request a refund within 14 calendar days of the original purchase date by contacting customer support.
How to request a refund
Email adsprimecontingencia@gmail.com within 14 calendar days of purchase. Include the purchaser name, purchase email, order or payment reference if available, and a brief explanation so we can locate the transaction and assist you.
Refund method
Approved refunds are issued to the original payment method. After we initiate a refund, the time for funds to appear depends on the payment processor, card network, bank, and payment method.
After 14 days
Requests submitted after the 14-day period are generally not eligible under this voluntary refund policy, except where a refund or other remedy is required by applicable law.
Digital products and returns
MAKEUP MASTER 14 sells digital PDF products, not physical goods. There is therefore no physical return or shipping-return process. If a file is missing, corrupted, inaccessible, or not delivered as described, contact support so we can attempt redelivery or resolve the issue.
Disputes
If you believe a charge is incorrect or unauthorized, contact us promptly. We will review the transaction and available records. This policy does not limit any non-waivable rights you may have under applicable law or through your payment provider.